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Program Services Coordinator

Apply now Job no: 504882
Work type: Staff
Location: Monterey Bay
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety

Classification:  Community Service Specialist II
Anticipated Hiring Salary:  Low $4,000's/month
Salary Schedule: $3,002 - $5,049 per month

 

Open until filled. Application Review Begins Friday, October 1, 2021.

 

ABOUT CSUMB

Powered by an inspiring Founding Vision StatementCalifornia State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students.  The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.

PURPOSE:

Under the general supervision of the Parking Services Manager the Program Services Coordinator provides a wide variety of support functions in the areas of transportation, parking, public safety, and administrative operations of a responsible and difficult nature within the University Police Department (UPD) which can include enforcement of campus parking rules and regulations, and assisting law enforcement personnel. Typical work assignments involve addressing a wide range of problems that require independent judgement and discretion, and may require interpreting policies and developing recommendations for new procedures and protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  • Oversees the Community Service Officer Program. Provides lead work direction; establishes work schedules insuring adequate staffing for Night Walk, Library Security, front counter coverage, special events, and other CSO duties; assigns tasks; monitors performance; trains staff; reviews and implements policies and procedures; hires and supervises student workers; and promotes the CSO student assistant programs to the campus community.
  • Coordinates the maintenance and repair of all Department of Public Safety vehicles and maintains all related records.
  • Provides customer service in the UPD and Parking Services office, including helping customers at the front counter, responding to requests for information and service, Live Scan processing, and operation of a cash register.
  • Oversees the monthly Blue-Light Phone and Emergency Call Box operation test. Directs traffic for special events, public safety emergencies, and as requested. May issue parking citations and warnings for violations of parking regulations; vehicle jump start services; animal control services; and other Public Safety assistance as requested.

Other Functions:

Provides writing and publishing support for UPD Parking Services in the creation of brochures, booklets, schedules, flyers, and website updates.

KNOWLEDGE, SKILLS AND ABILITIES:

Thorough knowledge of: applicable procedures and regulations related to public safety support, parking, traffic control, and campus security; alarm and police department radio codes/systems; and the ability to learn how to use applicable related equipment and automated systems. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential.

Ability to: read and interpret a variety of laws, rules and regulation; use applicable automated and computerized public safety systems and databases; plan and schedule work and provide lead work direction to others; independently make effective decisions and judgments in emergency situations; analyze operations issues and recommend procedural changes; establish and maintain cooperative working relationships with the campus community, the public, and applicable law enforcement agencies; handle sensitive situations with and confidentiality; convey clear and concise communications and directions and conduct training for staff and campus community; write concise reports and draft operating procedures; and present clear and concise information orally and in written reports.

MINIMUM QUALIFICATIONS:

High school diploma or equivalent and three to six months related experience.  High school level reading and writing abilities and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential.

SPECIALIZED SKILLS:

Proficient in the use of personal computers. Demonstrated ability with software programs such as Microsoft Office Professional Suite, and When to Work or other work scheduling program. Thorough knowledge of English grammar, punctuation, and spelling. Ability to perform standard arithmetic functions, including tracking and comparing data. Ability to learn, interpret independently, and apply a variety of complex policies and procedures. Ability to participate in and contribute to group meetings. Incumbent must demonstrate a high level of confidentiality and compassion with sensitive situations and information. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.

PREFERRED QUALIFICATIONS:

Equivalent to a Bachelor’s degree and 2 years of related experience working in a municipal, university or college public safety program. Experience providing lead work direction to others. Technical fluency with Microsoft Office Professional Suite, When to Work or equivalent work scheduling system, and Google mail and calendaring programs. Highly desirable: Demonstrated understanding of and the commitment to CSUMB’s Vision.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

All offers of employment are contingent upon the successful completion of a background check (including a criminal records check in accordance with the POST regulations).

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.

This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.

This position has been designated as a sensitive position with:

  • responsibility for the care, safety and security of people (including children and minors), animals and CSU property
  • access to, or control over, cash, checks, credit cards, and/or credit card account information 
  • responsibility or access/possession of building master or sub-master keys for building access
  • access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards
  • control over campus business processes, either through functional roles or system security access
  • responsibility for operating commercial vehicles, machinery or equipment that could pose environmental hazards or cause injury, illness, or death

This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.

This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 16, of the Donahue Higher Education Act, Section 67380.

Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.

May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Required to work indoors and/or outdoors year-round, including in inclement weather. Methods of transportation include driving a State vehicle, foot patrol, and a two-wheeled scooter. Must be able to stand and walk for long periods of time, climb stairs & lift. Also requires working in a typical office environment with standard equipment and tasks, and working at a computer and desk for extended periods of time. Requires travel to on campus and off-campus locations. Must be able to keep uniform inspection ready: polished, clean and neat.

There are components of this job which are deemed essential on campus.  This position will primarily work on the main campus, with occasional work from home. This position requires working on campus with students.  The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be required and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance.  Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus.  All community members who work or attend class on campus should expect to participate in a random or periodic testing system.  CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.

POSITION INFORMATION:

  • Type of Appointment: Full-Time, Probationary
  • Collective Bargaining Unit: Clerical & Administrative Support Services (CSUEU)
  • FLSA Status: Non-exempt

BENEFITS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14-paid holidays a year. For more information, visit CSU System Benefits. Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

Employees are required to comply with COVID-19 requirements. For the CSUMB’s most current masking and vaccination requirements please visit: https://csumb.edu/health/coronavirus-information/.

CSUMB is a smoke and tobacco-free campus.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

Advertised: Pacific Daylight Time
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