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Admissions Counselor

Apply now Job no: 505592
Work type: Staff
Location: Monterey Bay
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Education Support Professionals

Classification: Student Services Professional II
Anticipated Hiring Salary: low $4,000
Salary Schedule:  $4,304 - $6,120 per month

Open until filled. Application Review Begins October 19, 2021.

ABOUT CSUMB

Powered by an inspiring Founding Vision StatementCalifornia State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students.  The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.

PURPOSE:

Under the general supervision of the Director of Admissions and day to day supervision of the Associate Director of Admissions, the Admissions Counselor performs moderately complex student services professional work in support of student outreach and recruitment programs, diversity targeted recruitment events and programs, general admissions office events and services. Primary duties include: planning and delivering presentations at on-campus and off-campus functions for general student recruitment and diversity targeted recruitment, representing the university at college fairs throughout California, and providing counseling and detailed information to potential high school and community college students. The Admissions Counselor makes determinations regarding eligibility for admissions and recommends educational goals and admissions requirements to potential students, assists denied students with transfer information from their local community colleges, prepares reports, ensures timely communication to applicants, and carries out day-to-day assignments that affect CSUMB enrollment goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  • Develops, schedules, coordinates, and executes recruitment and outreach events, programs, and campus tours to increase full-time enrollment goals and increase affinity recruitment events. Maintains a prospect list, prepares statistical reports, and utilizes territory reports to follow-up with prospective students. Provides oral presentations to requested schools, communities, employers, and parents. Represents the University at college fairs throughout California and at the CSU Statewide Counselor’s Conferences. Assists with website updates, development and dissemination of marketing materials and messaging. Develops and participates in the email, chat, social networking and tele-counseling campaigns to follow-up with students. Maintains CSUMB presence in the community colleges and high schools with emphasis on the local Tri-County area.
  • Plans, coordinates, and executes targeted recruitment and outreach efforts for students, including events. Represents the university at various local and national outreach/recruiting events; coordinates the annual calling campaigns for admitted students and families. Serves on various recruiting/retention committees dedicated specifically to the recruitment of African American students and communities.
  • Reviews academic credentials to determine admissions eligibility for resident, nonresident native U.S., and athlete applicants. Interprets and explains policies to staff members and provides clarification on policies and procedures to other CSUMB offices and representatives from other colleges and institutions. Identifies issues, reviews and proposes policies, and recommends improvements to the admissions evaluations and processes. Ensures timely communication for applicants throughout the admissions cycle; assists in the development of targeted messages to prospective students.
  • Coordinates and conducts workshops on Admissions, EOP, Residential Housing, Financial Aid information, and other important student-related programs. Provides Admission Counseling appointments. Under the direction of the Assistant Director, serves as a liaison between the Office of Admissions and campus partners such as academic departments or student services departments.

Other Functions:

  1. Performs other job-related duties and special projects as assigned.
  2. Assists in coordinating programs with other campus departments.
  3. Assist in campus tour program as needed.

KNOWLEDGE, SKILLS AND ABILITIES:

Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

MINIMUM QUALIFICATIONS:

Education:  Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑ related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Experience:  Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.   A master’s degree in a job related field may be substituted for one year of the professional experience. 

PREFERRED QUALIFICATIONS:

Two years of professional experience in areas related to student services programs or in a related field, preferably in Admissions and Recruitment, including experience in maintaining academic records, applying complex rules to daily work, analyzing academic qualifications and granting appropriate credit, and advising prospective students on fulfilling admissions requirements. Excellent written and oral communication skills. Bilingual preferred.

Technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. 

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
  • This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 15.5, of the Donahue Higher Education Act, Section 67380.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
  • May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations.

There are components of this job which are deemed essential on campus. This position will primarily work on the main campus, with occasional work from home. This position requires working on campus with students. The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be required and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance. Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus. All community members who work or attend class on campus should expect to participate in a random or periodic testing system. CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks.  Position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

There are components of this job which are deemed essential on campus.  This position will primarily work on the main campus, with occasional work from home. This position requires working on campus with students.  The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be required and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance.  Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus.  All community members who work or attend class on campus should expect to participate in a random or periodic testing system.  CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.

BENEFITS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14-paid holidays a year. For more information, visit CSU System Benefits. Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

Employees are required to comply with COVID-19 requirements. For the CSUMB’s most current masking and vaccination requirements please visit: https://csumb.edu/health/coronavirus-information/.

CSUMB is a smoke and tobacco-free campus.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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