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Director of Facilities Maintenance & Operations

Apply now Job no: 513047
Work type: Management (MPP)
Location: Monterey Bay
Categories: MPP, Administrative, At-Will, Custodial/Facilities, Full Time

Classification:  Administrator III
Anticipated Hiring Salary:   Commensurate with experience 
Hours:  Full-time / 40 hours per week 
FLSA:  Exempt

Priority Screening Date:   May 22, 2022
Recruitment Status:   Open Until Filled

ABOUT CSUMB

Powered by an inspiring Founding Vision StatementCalifornia State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students.  The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.

PURPOSE:

Under the general direction of the Associate Vice President for Facilities Management, the Director provides leadership and management of the Facilities Maintenance and Operations Team; and plays a critical role in ensuring that the campus environment is clean, safe and well-maintained, and that the department is a top-performing service provider that enhances customer experience. 

This position is responsible for the work product of a diverse and broad range of services which includes building maintenance workers, carpenters, electricians, locksmiths, painters, plumbers, laborers, mail services, warehouse, and facilities maintenance, custodians, grounds, pest control, and waste management services. The incumbent also provides direct supervision and management of the Shipping and Receiving, Mailroom Services, Special Events and Moving Services, Warehouse Operations, and the Enhanced Use Lease Service Agreements.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  1. In conjunction with the Associate Vice President, establishes expectations, goals, and objectives for direct reports; evaluates employee performance, and develops staff. Interfaces with customers relative to pending work requests to clarify scope and schedule.  Uses sound judgment in prioritizing work, seeks management guidance on questionable or particularly challenging requests.  
  2. Develops, implements, and maintains a building management program for university buildings and facilities.  Ensures that services are ongoing and provided in the most effective and efficient manner.  Develops a service model that is focused on customer satisfaction, technology-infused operations, and a forward thinking approach.  Establishes a quality assurance program using benchmarks and performance metrics to measure progress. Coordinates facilities activities with other University divisions, colleges, and departments. Ensures compliance with OSHA, fire codes, applicable local ordinances, federal and state requirements.
  3. Manages the recruitment, selection, development, and evaluation of assigned personnel. Provides day-to-day supervision of skilled trades assigned to the maintenance, operation, repair or replacement of HVAC (heating, ventilation, air conditioning), refrigeration, plumbing, domestic water, sanitary sewer, storm drainage, electrical, wall systems and roofing. Provides direct supervision of the Project Manager, team leads, Facilities Customer Service & CMMS Analyst, Storekeeper, and other assigned staff.  Reviews workload levels and coordination effectiveness between project manager, administrative services, and skilled trades, ensuring timely task/project completion, achievement of preventive maintenance goals, and delivery of quality services.
  4. Assists the AVP in the development and implementation of policies and procedures associated with all aspects of operating the physical plant. Coordinates and communicates with the appropriate department heads, other Facilities Directors within the CSU system and with the Chancellor’s Office. Consults with campus administration on issues related to maintaining the physical plant. Provides timely and accurate written and oral reports as required.
  5. Manages the financial resources allocated to facilities maintenance and operations. Monitors recurring operating and annual capital budget allocations to manage expenditures in a fiscally responsible manner.  Assists the AVP with multi-year operating budget planning and strategic planning process, including the development and implementation of short and long-term goals and objectives.
  6. Implements and directs the building maintenance/repair contracted services to ensure that service standards are consistent with University administrative policies and procedures and contract agreements. 
  7. Develops and implements safety programs and provides necessary training to ensure that employees are performing their duties in a safe manner.  Reports, tracks and maintains accident reports; makes/implements recommendations for accident prevention.

Other Functions:

  1. Participates in university task forces and special projects as required.
  2. Performs other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Thorough knowledge of: all aspects of physical plant management; utility and infrastructure systems; methods, materials, chemicals and equipment used in building maintenance, including knowledge of OSHA guidelines; modern management and administrative techniques related to the development and implementation of appropriate methods of work planning, scheduling and coordination; personnel supervision, financial/budget planning and management.  Working knowledge of facilities management software systems.

Ability to: establish and manage preventative and deferred maintenance programs; effectively manage and develop the skilled trades and assigned personnel in a collective bargaining environment;  evaluate work performance and productivity; set appropriate priorities to effect timely completion of numerous concurrent tasks or projects within defined resource limitations and timelines; write reports, specifications, policies and procedures; independently perform a wide range of complex tasks; manage technical assignments associated with facilities administration;  analyze situations and take corrective action; maintain effective working relationships with administration, faculty, students and all parties doing business with the department; communicate in a professional and effective manner—in both written and oral forms—with campus employees, students, vendors, and the public. 

MINIMUM QUALIFICATIONS:

Equivalent to graduation from a four-year college or university in a related field AND seven years of progressively responsible experience managing facilities maintenance and operations, including extensive experience supervising skilled trades (maintenance or construction) and developing policies and procedures.  Experience working in a collective bargaining environment.  Experience managing preventive maintenance programs, complex budgets, and financial resources. Additional experience, which has demonstrated the requisite skills and abilities, may be substituted for required education on a year-for-year basis.  A graduate degree in a related field may be substituted for two years of the required experience. 

Extensive experience supervising trades (maintenance or construction) and developing policies/procedures related to building and utilities systems. Experience working in a collective bargaining environment. Knowledge of technology tools used in physical plant management and applicable local laws and work conditions. Experience using administrative tools and metrics to evaluate performance. Must be familiar with personal computers, including fluency in using standard office software packages. Proven experience in managing multi-faceted budgets and financial resources with the ability to prioritize. Ability to address the essential functions associated with this position including the knowledge and abilities identified above. 

PREFERRED QUALIFICATIONS:

Demonstrated leadership, communication and interpersonal skills. Ability to effectively develop and motivate work teams towards defined and agreed upon team and individual goals. Experience negotiating and overseeing service contracts. A strong customer service orientation and excellent project management skills. Experience using administrative tools and metrics to evaluate performance.  Experience working in a collective bargaining environment at a college, university or similar institution.  Working knowledge of OSHA regulations, local ordinances, federal and state laws that govern physical plant management. Proficient in the use of technology tools used in facilities services and operations. Ability to use personal computers, including fluency in using standard office software packages.

The following skills are essential for this leadership position:

  • Execution – Drives results; Develops/Formulates effective solutions
  • Cooperation – Helpful and willing to help others achieve their goals/objectives; while achieving their own, in order to accommodate the  needs and interest of their colleagues as well as the larger organization.
  • Delegation – Enlist and develop the talents of others to help meet organizational objectives by giving them important activities and sufficient autonomy to exercise their own judgement
  • Passion – Operate with a good deal of positive energy. Display their enthusiasm, and have a capacity for keeping others enthusiastic, involved, and engaged. 
  • Innovative – Feel comfortable in fast-changing environments, and are willing to take risks and consider new and untested approaches. Foster a climate of innovation and are open to new ideas.
  • Customer Focused –Makes the customers and their needs the primary focus of your attention; listens carefully to customer requests and inquires, and maintains an open mind when considering them; verifies customer satisfaction within outcomes in accordance with agreements, standards or protocols.

SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS:

  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; authority to commit financial resources of the university through contracts greater than $10,000; responsibility or access/possession of building master or sub-master keys for building access; control over campus business processes, either through functional roles or system security access.
  • This position is a designated position in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file a Statement of Economic Interest subject to the regulations of the Fair Political Practices Commission.
  • This position is a designated position in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. 
  • May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. 

There are components of this job which are deemed essential on campus. This position will primarily work on the main campus, with occasional work from home. This position requires working on campus with students. The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be required and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance. Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus. All community members who work or attend class on campus should expect to participate in a random or periodic testing system. CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.

SALARY:             

Commensurate with qualifications and experience. This is a management level position with an attractive benefits package, which includes:  a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental and vision insurance; long term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit: Employee Benefits Summary. The University Corporation at CSU Monterey Bay also provides access to affordable campus housing, schoonoverparkapartments.com/ .

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks.  Position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

There are components of this job which are deemed essential on campus.  This position will primarily work on the main campus, with occasional work from home. This position requires working on campus with students.  The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be required and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance.  Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus.  All community members who work or attend class on campus should expect to participate in a random or periodic testing system.  CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.

BENEFITS/PERKS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14-paid holidays a year. For more information, visit CSU System Benefits. Additionally, as a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389 or emailuniversitypersonnel@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to universitypersonnel@csumb.edu.

CSUMB is a smoke and tobacco-free campus.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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