Classification: Administrator II
Anticipated Hiring Salary: Commensurate with experience
CSU Salary Schedule
Hours: Full-time / 40 hours per week
Priority Screening Date: June 2, 2022
Recruitment Status: Open Until Filled
Internal CSUMB Applicants Only!
Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.
Under the general direction of the Associate Dean of EEIP, the Director of Extended Education Graduate Programs directs, administers and coordinates Extended Education graduate programs. The incumbent overseas program processes, exercises discretion and independent judgment in a wide variety of areas. The incumbent is also responsible for the management of CSUMB @ North Salinas location.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
- The incumbent manages the day-to-today operations, and is responsible for planning, organizing, and directing all services, including facility maintenance, janitorial services, security, scheduling, and addressing urgent issues after hours, weekends/holidays, at CSUMB @ North Salinas. Collaborating with the Director of Events, Facility Operations and Contractual Services/University Corporation (building landlord) regarding maintenance and property issues (supplies, equipment, and furnishings).
- Assists in the administration of graduate academic credit programs offered by California State University Monterey Bay through Extended Education. Academic programs include, Masters in Business Administration, Master of Science in Instructional Science and Technology, Master of Science in Management, Masters of Physician Assistant, Master of Science in Speech Language Pathology, and Science Illustration Certificate Program, and other programs as assigned. Assures compliance with applicable accreditation standards, state policies, and university guidelines pertaining to Extended Education students.
- Using knowledge of University policies and Extended Education processes, serves as a liaison between the EE Graduate Program Directors, and the Associate Dean of EEIP, on complex matters of mutual concern. These include enrollment, course scheduling, admissions, financial aid, and student account issues. Assesses, develops and recommends courses of action, and implements innovative solutions for complex issues that do not align with standard general fund operations. Ensures established procedures are being followed, provides recommendations related to operational aspects for all EE Graduate Program areas. Ensures all activities adhere to CSU and CSUMB policies. Collaborates with University partners and develops a rapport with appropriate CSUMB departments, academic units, and professional organizations to support the success of EE Graduate Programs. Communicates and educates campus and external stakeholders on self-support information, processes, and policies.
- In collaboration with the Associate Dean of EEIP, implements both long and short term strategic goals and operational plans for Extended Education Graduate Programs and its campus partners. Ensures Extended Education goals are aligned with and support the overall mission of the university. Motivates and encourages a commitment to achieving strategic goals. Effectively communicates the strategic initiatives and provides recommendations that lead to the accomplishment of these goals.
- Hires, trains and supervises administrative staff, creates and maintains staff schedules, coordinates work and determines priorities, cultivates and maintains a team-oriented structure. Facilitates faculty requests for staff support appropriately. Establishes and maintains effective working relationships with program directors, staff and faculty.
- Collaborates with the Director of EEIP Student Services and International Enrollment Management, for the efficient delivery of registration and student services for all EE Graduate Programs, in coordination with the appropriate campus departments.
- Manages and oversees data entry into PeopleSoft/CMS database, AirTable and student tracking/retention reports for EE Graduate Programs, provides recommendations on changes to established tracking process and forms used. Collects, organizes and analyzes enrollment data for reporting purposes. Creates and manages Extended Education’s Credit Programs session dates, including establishing program application cycles.
- Provide suggestions and input to improve department forms, web page, publications, and procedures. Develops and implements recruitment strategies for all EE Grad Programs, and in coordination with the EEIP Marketing team, provides suggestions and input to improve program webpages, publications and communications. Creates yearly recruitment strategies for all EE Graduate Programs based on data collection and collaboration with program staff and program directors.
Perform other job-related duties and special projects as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of: Extended Education and International Programs operations, self-support programming and program development within the CSU system. Principles, problems, and methods of program development and administration; modern management and administrative techniques related to the development and implementation of appropriate methods of work planning, scheduling and coordination in a team environment to meet changing organizational objectives; effective supervisory principles, practices and techniques.
Skilled in: Working with campus administrators, faculty, staff and students to address complex issues and situations; strong critical thinking skills and analytical skills; ability to investigate, observe, and resolve multiple complex issues and situations in a timely manner. Strong attention to detail; project management and organizational skills; scheduling and coordination in a team environment to meet changing organizational objectives. Excellent human relations skills; resource planning and management.
Ability to: anticipate and address problems proactively; take initiative and independently plan, organize, assign,
coordinate, monitor, and perform work in various situations; manage multiple projects in a fast-paced environment; prioritize and meet deadlines; effectively supervise staff; develop student records management systems; maintain a high level of organization; perform difficult technical work involving independent judgment, accuracy and speed, including determining appropriate course of action in circumstances for which guidelines do not exist or for which guidelines conflict; establish and maintain effective and cooperative working relationships with various campus constituents. The ability to analyze complex situations accurately and adopt effective courses of action; and ability to interpret and evaluate complex situations and cases brought forward by faculty, administrators, departments or individuals; ability to carry out a variety of professionally complex and confidential assignments without detailed instructions; and to establish and maintain cooperative working relationships with a variety of departments and individuals. Supervise and evaluate the work of others.
Master's degree or four years of progressively responsible experience related to academic, higher education and/or professional and continuing education programming.
PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:
Knowledge and experience in academic programs/programming, in higher education with an emphasis on self-support programs, operations, admissions, student success, and diversity. Progressive levels of responsibilities in higher education within the CSU and managerial oversight. Knowledge and experience in outcomes-based education, distributed learning, multicultural and interdisciplinary curriculum. Experience in higher education systems in California. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. Demonstrated understanding of and commitment to the CSUMB Vision Statement.
SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS:
- All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
- The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
- This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
- This position is required to comply with confidentiality requirements outlined in the Department of Education Family Educational Rights and Privacy and California Educational Code Chapter 13 regarding sensitive student issues.
- This position has been designated as a sensitive position with; responsibility for the care, safety and security of people (including children and minors), animals and CSU property; for access/possession of building master or submaster keys for building access, and access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
- This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
- Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
- Requires occasional evenings and/or weekend work, as needed.
Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.
The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.
Per the CSU COVID-19 Vaccination Interim Policy, all students and employees are required to submit their vaccination status to the Otter Vaccination Registry and are encouraged to be vaccinated.
CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14-paid holidays a year. For more information, visit CSU System Benefits. Additionally, as a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.
For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389 or email firstname.lastname@example.org. All employees must be eligible for employment in the U.S.
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.
CSUMB is a smoke and tobacco-free campus.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.