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Director of Student Disability Resources

Apply now Job no: 518661
Work type: Management (MPP)
Location: Monterey Bay
Categories: MPP, At-Will, Full Time, Student Services

Classification:   Administrator II
Anticipated Hiring Salary:   Commensurate with experience 
CSU Salary Schedule
Hours:  Full-time / 40 hours per week 
FLSA: Exempt

Priority Screening Date: Apply Today! Priority Screening Date is extended to October 5, 2022
Recruitment Status:   Open Until Filled


Powered by an inspiring Founding Vision StatementCalifornia State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students.  The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.


Under the direct supervision of the Senior Director of Health and Wellness Services (HWS), the Director of Student Disability Resources (SDR) provides leadership and administration of SDR services to students with disabilities.  The incumbent is responsible for SDR staff development, supervision and evaluation. Oversees supervision of work by vendors, leads strategic planning and collaboration, and delegates tasks accordingly for implementation, organization, collaboration, and evaluation of access support and accommodation services for students with disabilities. The Director initiates and is responsible for contributing guidance and leadership to campus-wide efforts to address campus compliance with federal and state regulations, and University policies. The Director works closely with Health and Wellness Services leadership. Oversees SDR staff, and participates as needed, in effective collaboration with faculty, staff, and administrators, in consultation with the campus Americans with Disabilities Act/504 Compliance Non-Discrimination Officer. In addition, the Director oversees development of innovative approaches with emphasis on promoting student development, satisfaction, retention, interdependence and wellness, so that each student with disabilities may participate fully in CSUMB learning experiences and activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  1. Leadership: 
  • Directly leads and supervises lead SDR Disability Advisors and lead office administrator, and oversees the supervision of Accommodations Coordinator, Accommodations Assistant, Student Assistants and Master of Social Work intern, and evaluates classified staff.  Responsible for overseeing SDR staff in setting work schedules, priorities and training of diverse staff of student assistants, interns, and services experts. Oversees coordination of all aspects of recruitment and hiring process, supervision, problem solving, conflict resolution, and provision of reasonable accommodations for SDR employees with disabilities.
  • Leads SDR in the development and implementation of disability awareness strategies and promotes campus access, including campus-wide policy development, implementation and training in conformance with the CSU Policy for the Provision of Services for Students with Disabilities, CSU Executive Orders, Coded Memoranda, CSUMB policies, procedures and guidelines. Advocates for maintenance of academic standards consistent with provision of reasonable and appropriate student accommodations. Manages SDR consultation throughout the University.
  • Consults with Campus Planning and Development, Facilities, University Police, etc. to review plans and blueprints for remodeling and new construction, Emergency Operations Plan, and Business Continuity Plan, and Commencement logistics, to address disability issues.  Serves on various university-wide committees to support disability access and compliance, inclusion, and wellness of students.   Oversees SDR staff service on campus work groups.
  • Consults with the Senior Director of HWS on risk management issues and resource development. Participates on the HWS Leadership Team.  Develops and maintains positive working relationships and ventures with campus personnel, community members, resource partners, and students with disabilities, representing CSUMB in a professional and positive manner. Oversees collaboration with community partnerships and across departments for best practices. Represents HWS, the Division of Student Affairs, and the University.
  1. Administration of services and resources:
  • Oversees the purchase of appropriate equipment and acquisition of resources necessary for the provision of required academic accommodations for students with disabilities.  Ensures the availability of appropriate academic accommodation services both on and off main campus, at emerging instructional facilities such as North Salinas and Salinas City Center, for on-line instruction and at distance learning sites in the areas such as: disability-related advising; equipment and furniture loan; notetaking; alternative media formats; alternative testing; sign language interpretation, real time captioning and video captioning; and Assistive Technology (AT) for students in consultation with CSUMB’s Center for Academic Technologies.
  • Oversees collaboration with the Test Center and alternative testing options for students with disabilities in course assessments of learning outcomes.
  • Oversees outreach to students, and SDR recommendations to the University for student exceptions to matriculation and other campus policies such as in Admissions, housing, meal plans, course substitution, financial aid, transportation, etc. based on impact of ongoing or temporary disability.
  • Directs and delegates: development and maintenance of operational policies and procedures; assists staff and faculty with interpreting and adhering to the expectations of policies and procedures pertaining to students with disabilities; ensures compliance with appropriate professional standards and guidelines while developing a strong student-centered philosophy; management of budget and multiple funds, ensures record keeping, payment processing, and forecasting of department needs; and on-going data collection, assessments of program effectiveness and evaluations of services; and initiates improvements where needed.
  • Leads negotiations with vendors, and oversees the coordination of contract services and SDR contract compliance.
  • Develops and maintains professional relationships with system-wide colleagues. Provides opportunities for SDR staff professional development.
  1. Facilitates SDR Access Issue / Complaint Process: 
  • Reviews student Access Issue Feedback submissions and as needed facilitates consultation with Department Chair, Title IX, and other cross-department support, students, family members, faculty, administrators, and staff.  Upon resolution of the complaint process, delegates and oversees SDR Advisors assisting students in acquisition of self-advocacy, decision making, and social interaction skills needed to achieve equal access and maximum integration into university programs and activities.
  • Prepares reports; assists and advises the Senior Director of HWS and Vice President of Student Affairs on issues, trends, and innovative/creative opportunities to meet the disability-related needs of CSUMB students. Keeps informed of current issues in the field of Disability Services

Other Functions:

  1. Participates in university task forces and special projects as required.
  2. Performs other job-related duties and special projects as assigned.


Thorough knowledge of: Knowledge of disabilities (Federal and State policies, procedures, and guidelines); accommodations standards; and current trends in disabled student services in postsecondary education. Knowledge of university personnel policies and procedures. Knowledge of personal computer and operating proficiency of business functions software, especially Microsoft Office

Skilled in: Must possess excellent analytical, problem-solving, conflict management, and organizational skills with the ability to work creatively, innovatively, and independently while under pressure.

Ability to: Must be able to communicate effectively both verbally and in writing. Demonstrated ability to create and maintain cooperative working relationships with students, faculty, staff, businesses, community organizations, and other diverse groups and services.


Equivalent to a Bachelor's degree in counseling, social services, student development, student affairs, or a related field AND three years’ experience in agencies/institutions creating and managing programs that address economically, educationally or physically disadvantaged populations. Professional administrative experience in program development and management of student services and in planning, organizing, managing, directing, and training others in the creation and implementation of disability programs and services.


Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. 


  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with responsibility for the care, safety and security of people (including children and minors), animals and CSU property: access to, or control over, cash, checks, credit cards, and/or credit card account information; responsibility or access/possession of building master or sub-master keys for building access; and access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
  • This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 16, of the Donahue Higher Education Act, Section 67380.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
  • May require occasional evenings and/or weekend work.


Office environment with standard equipment and tasks.  Position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

Per the CSU COVID-19 Vaccination Interim Policy, all students and employees are required to submit their vaccination status to the Otter Vaccination Registry and are encouraged to be vaccinated.


CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14-paid holidays a year. For more information, visit CSU System Benefits. Additionally, as a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.


For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389 or All employees must be eligible for employment in the U.S.


CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at

CSUMB is a smoke and tobacco-free campus.


CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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