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Server Administrator

Apply now Job no: 519330
Work type: Staff
Location: Monterey Bay
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

Classification:  Operating Systems Analyst - Career
Anticipated Hiring Salary:  Mid $5,000's/mo  
CSU Salary Schedule
Hours:  Full-time / 40 hours per week  
FLSA:   Exempt

Priority Screening Date:  October 5, 2022
Recruitment Status:   Open Until Filled

ABOUT CSUMB

Powered by an inspiring Founding Vision StatementCalifornia State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students.  The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.

PURPOSE:

Under the general supervision of the Director of Network Services, and daily lead work direction of the Lead Network Operations Analyst, the Network Operations Specialist participates in the operation, installation, support and maintenance of any or all of the following systems:

  • The campus servers and data storage technologies, which deliver production Data Services to the Campus.
  • Monitoring, reporting, logging and security systems used by Network Operations to operate the data centers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  1. System Administration and Support:
  • Install, configure and maintain CSUMB’s enterprise datacenter systems, primarily servers and their operating systems, including all versions of Windows through Server 2016, and the various distributions of Linux such as Red Hat and CentOS.
  • Maintain and operate Network Operation Center equipment and systems as assigned by the Lead Network Operations Analyst, such as backups, patch and vulnerability management, SIEM and event log analysis, network device monitoring and other tools.
  • Completes assigned service requests for Network Operation Center resources, including installation/de-installation of operating system software, upgrades, adding peripherals and providing system and network configurations
  • Work with vendors and/or IT@CSUMB analysts and technicians for follow-up as appropriate.
  1. Customer Service Functions:
  • Communicate effectively with faculty, students, staff, and vendors, as needed, regarding Network Operation Center issues.
  • Prepares documentation, FAQs, and other end-user materials for the IT@CSUMB Help Desk and the campus community, as appropriate. Communicates effectively with faculty, students, staff, and vendors, as needed, regarding Network Operation Center issues.
  • Provide timely resolution and maintain consistent feedback to clients regarding the progress of service requests.
  1. Backup and Disaster Recovery
  • Maintain and develop the campus Backup and recovery systems.
  • Ensure all campus servers are backed up on a regular schedule, based on campus requirements.
  • Test and verify backup and restore processes for DR plans to ensure they are viable.
  1. Virtual Infrastructure
  • Patch and maintain the campus’ virtual environment.
  • Ensure consistent up-time and availability.

Other Functions:

Perform other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of: system management and security/control procedures; database design, structure development, features, operations, programming, and data access principles; data communication network architecture, configuration, protocols, and interfaces; operating systems and storage capacity, including ability to perform capacity planning.

Ability to: identify and implement critical maintenance fixes and to isolate and correct malfunctions, including operating system and application problems; develop and execute disaster recovery plans; establish data security standards and procedures.

MINIMUM QUALIFICATIONS:

To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance, and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating systems, systems analysis, and systems-level programming.

SPECIALIZED SKILLS:

Equivalent to Bachelor's degree in Computer Science, Networking, Information Systems, Educational Technology, Communications, or related field AND two (2) years experience in Enterprise Information Technology are required. Knowledge and skills administering server operating systems, virtual environments and datacenter management tools along with a firm understanding of networking, cloud based software and today’s SaaS technologies.

Ability to install, patch, update, maintain and troubleshoot Windows and Linux Operating Systems. Ability to code and document scripted solutions (Perl, bash).  Experience with Windows Active Directory and Enterprise Identity Management and configuration principles and concepts are required. Working knowledge of virtual computing environments.  Understanding of Backup software and ROI.

Demonstrated knowledge of:

  • Installation, configuration and maintenance of physical and virtual Servers
  • Storage systems architecture, configuration, and methods.
  • Basic office productivity tools such as Microsoft Office, web browsers, calendaring, and e-mail clients.
  • Using organized change control procedures in a production Network Operation Center environment.
  • Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

  • Enterprise Backup Systems for Data Centers.
  • Experience with VMWare and/or AHV hypervisors
  • Enterprise Antivirus, OS Patching and Vulnerability Management systems.
  • Familiarity with cloud services, concepts and technologies desired.
  • Demonstrated understanding of and commitment to CSUMB’s Vision

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with:
    • Responsibility or access/possession of building master or sub-master keys for building access;
    • Access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive.  (Reference: CSU Policy 8065 – Information Security and  CSU Information Security Data Classification Standards); and
    • control over campus business processes, either through functional roles or system security access.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
  • Occasional evenings and/or weekend work may be required.

PHYSICAL ENVIRONMENT:

Works primarily in a climate controlled environment with some safety/health hazard potential.  Work may involve risk of being exposed to electrical shock.  Office environment with standard equipment and tasks.  This position also requires sitting, standing, bending, pushing, pulling, walking, talking and using manual dexterity, eye-hand coordination, and ability to lift 20-30 lbs.  Required to travel between campus offices and, possibly, off-campus.

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

Per the CSU COVID-19 Vaccination Interim Policy, all students and employees are required to submit their vaccination status to the Otter Vaccination Registry and are encouraged to be vaccinated.

BENEFITS/PERKS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14-paid holidays a year. For more information, visit CSU System Benefits. Additionally, as a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389 or email universitypersonnel@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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