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Temporary Student Services Coordinator

Apply now Job no: 520198
Work type: Staff
Location: Monterey Bay
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Part Time, Student Services

Classification:   Student Services Professional II
Anticipated Hiring Salary:  Mid $2,000s (at 25 hrs weekly) 
CSU Salary Schedule
Hours:  Part-time / 25 hours per week 
FLSA:  Non-exempt 

This is a part-time, temporary position through February 10, 2023.

Priority Screening Date:  November 10, 2022
Recruitment Status:   Open Until Filled

ABOUT CSUMB

Powered by an inspiring Founding Vision StatementCalifornia State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students.  The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.

PURPOSE:

Under the general supervision of the Dean of the College of Science and lead direction from the Chair of the Department of Applied Environmental Science (AES), and in collaboration with other faculty and staff; the Student Services Coordinator develops and oversees a broad range of programs and processes that support the academic and professional success of students in AES. Such programs and services are related to recruitment, admissions, retention, communications, internship placement, career development, and graduation of undergraduate and graduate students in AES.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  • Develops internship partnerships and serves as liaison with non-profit organizations, governmental agencies, and industry partners to provide internship placements for undergraduate and graduate internships under the umbrella of the Science Internship Program. Creatively resolves challenges and ensures compliance with all policies and procedures of both CSUMB and partner organizations.  Adheres to established protocols and makes program recommendations as needed.  Maintains complete and organized records of all partnerships and student placements. Prepares information packets for students or partners as needed.
  • Supports the graduate program by maintaining student records for thesis and PSM students.  Communicates with prospective students and assists applicants in conjunction with the Admissions office to collect, organize and facilitate the review of materials submitted for consideration to the graduate admissions committee.  Refines and facilitates processes related to graduate student teaching associate and graduate assistantship appointments.
  • In collaboration with program faculty, plans and oversees the development and distribution of a broad range of effective communication and marketing to prospective and continuing students and to the external community using web, email, newsletters, surveys, and social media.  Communicates information about AES graduate and undergraduate programs, faculty and student achievements, and about opportunities, support services, and deadlines for students.
  • In an ongoing effort to improve communication, coordination, and seamless student support services; serves as liaison with various offices at CSU Monterey Bay (CSUMB), including but not limited to Admissions; Registrar; Financial Aid; Center for Advising, Career, and Student Success; Undergraduate Research Opportunities Center, TRIO Student Support Services; Marketing and Communications; and Web Services.
  • Meets with students individually and in group settings to provide guidance.  Directs students to resources and services. Assists in promoting internships, and helps students develop connections between academics and careers.
  • Analyzes and helps prepare reports related to student retention, success, participation in high impact practices, and job/internship placement of students and alumni.  Helps identify gaps and barriers, and helps programs to bridge those barriers.  Contributes to grant proposals to support student success initiatives.
  • Provides work direction to department volunteer(s) and student employees.

Other Functions:

Performs other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Working knowledge of:  the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to:  interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretive information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the experience requirements below.

MINIMUM QUALIFICATIONS:

Education:  Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field.  Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Experience:  Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.  A master’s degree in a job related field may be substituted for one year of professional experience. 

PREFERRED QUALIFICATIONS:

  • Master’s degree in a science-related field. 
  • Skill in Excel (including pivot tables/charts, linking worksheets, and creating formulas), data analysis including statistical analyses, Hyperion or equivalent reporting/data extraction tools.
  • Ability to develop and maintain databases in Microsoft Access, and to integrate data from a variety of sources including CMS, application/admissions systems, and Insight. 
  • Ability to prepare newsletters, informational materials, and reports that include representation and interpretation of data and statistics
  • Experience developing and maintaining websites.
  • Experience with communications and social media. 
  • Technical fluency in the use of Microsoft Office Suite; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); Oracle-PeopleSoft/Common Management System or equivalent student, HR and Student information systems; reporting tools; 25Live, intranet drives; and internet browsers.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
  • May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks.  Position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations.

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

Per the CSU COVID-19 Vaccination Interim Policy, all students and employees are required to submit their vaccination status to the Otter Vaccination Registry and are encouraged to be vaccinated.

BENEFITS/PERKS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14-paid holidays a year. For more information, visit CSU System Benefits. Additionally, as a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389 or email universitypersonnel@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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