Classification: Student Services Professional II
Anticipated Hiring Salary: $4,610 - $5,023
CSU Salary Schedule
Hours: Full-time / 40 hours per week
Priority Screening Date: Apply Today! Priority Screening Date is extended to February 1, 2023
Recruitment Status: Open Until Filled
Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives with a focus on student success and engagement through experiential learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. With a vibrant, diverse student body of over 7,400 students. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI).
The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.
Under the general supervision of the Director of College Support Programs and the daily work direction of the Educational Opportunity Programs Associate Director, the incumbent provides student support services to EOP students and Guardian Scholars participants. EOP is designed to improve access and retention of historically low-income and educationally disadvantaged students. The Guardian Scholars program is a part of EOP and it provides holistic support services for former and current foster youth, wards of the court, unaccompanied homeless youth, and youth under legal guardianship. The EOP and Guardian Scholars Advisor will assist in developing, planning and facilitating opportunities to support the academic success, retention and graduation of EOP and Guardian Scholars participants. The incumbent provides academic, career, and financial aid advising to assigned caseload. Furthermore, this position will make referrals to counseling services and other community organizations to support the growth and development of EOP and Guardian Scholars.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
- Performs professional student services work in the areas of personal and academic advising. Meets with EOP and Guardian Scholars individually and in small groups to provide counseling in the areas of academic planning, course selection, adjustment to the university, academic and campus life. Develops, facilitates and monitors student action plans to increase academic progress, social success, and progress towards graduation. Refers students to academic and student support services. Monitors student academic progress in order to retain students and provide early interventions to those on academic probation or at-risk.
- Uses an asset-based approach to develop, coordinate and implement workshops, activities, and fieldtrips that are culturally-relevant, educational programs and strategies for students who are first in their families to attend college, come from historically low-income backgrounds and under-resourced schools and communities. Collaborates with appropriate campus units and community organizations to develop and implement study skills, career development, academic success and student leadership opportunities that build upon the strengths of EOP and Guardian Scholars students to enhance academic and student success
- Maintains appropriate documentation of services provided and accurate and up to date electronic files of assigned caseload. Collects and interprets data using student information reports and program surveys and/or assessments. Assists in the development of program evaluation instruments, data collection, analyses and reporting of participant and program outcomes.
- Trains and supervises student staff. Supports and maintains good communication with assigned student staff to ensure program goals and activities are met. Assist with student staff trainings and professional development. Helps provide a safe and welcoming environment for EOP & Guardian Scholars.
- Collaborate with the Guardian Scholars Coordinator to coordinate the Guardian Scholars mentoring program in collaboration with on campus and community partners to provide mentor and mentee opportunities. Assists with developing and/or presenting workshops (academic & personal enhancement workshops) for EOP & GS students to support them through graduation.
- Participates in professional development opportunities and activities to continually evolve best practices and stay abreast of innovative and research based best-practices to support EOP and GS students.
- Assists with outreach and recruitment of EOP and Guardian Scholars. Provides pre-admission guidance and support to incoming EOP and Guardian Scholars students. Reviews and interprets documentation that establishes students’ foster youth, legal guardianship or homeless status.
- Assists in coordinating and participating in Summer Bridge program/workshop development and coverage. Also supports Transfer Bridge programming.
Performs other job-related duties and special projects as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.
Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑ related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job related field may be substituted for one year of the professional experience.
Prior academic advising or student services experience in a public 4-year university. Familiarity with Title V and CSU General Education requirements. Second language fluency. Experience working with low-income, first-generation college students and current or former foster youth. Working knowledge of FERPA and other federal regulations related to the release of educational records to third parties, general university policies and procedures, and academic program requirements. Technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs.
SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
- All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
- The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
- This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
- This position has been designated as a sensitive position with responsibility for the care, safety and security of people (including children and minors), animals and CSU property and access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards).
- This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
- This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
- Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.
The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.
Per the CSU COVID-19 Vaccination Interim Policy, all students and employees are required to submit their vaccination status to the Otter Vaccination Registry and are encouraged to be vaccinated.
CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14-paid holidays a year. For more information, visit CSU System Benefits. Additionally, as a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.
For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389 or email@example.com. All employees must be eligible for employment in the U.S.
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.
CSUMB is a smoke and tobacco-free campus.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.