Classification: Student Services Professional II
Hours: Full-time / 40 hours per week
Anticipated Hiring Salary Range: $4,610-$4,996 per month
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.
Priority Screening Date: September 15, 2023
Recruitment Status: Open Until Filled
Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives with a focus on student success and engagement through experiential learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. With a vibrant, diverse student body of over 7,400 students. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI).
The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.
Under the general supervision of the Director of the Tutoring Services, the Lead Tutor & Supplemental Instruction (SI) Coordinator provides CSUMB students with tutorial services across the disciplines, including math, business, statistics, technology, and other disciplines, assisting in tutorial and Supplemental Instruction program development and expansion.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
- Tutor and leader hiring, training, and evaluation of student employees. In collaboration with the Director, Learning Center Coordinators, faculty and other staff, recruits from qualified students, and hires, trains and evaluates student employees, in compliance with appropriate collective bargaining. Collaborates with CLC staff in coordinating, developing and facilitating tutor training. Conducts biweekly subject and SI specific training. Plans and coordinates calendar of services. Establishes schedules, monitors expenses to stay within budget allocations; makes budget requests as needed. Ensures that levels of staffing are consistent with student demand, monitors usage to adjust schedules as needed, ensuring optimal use of available hours.
- Program planning and development: Applies expertise in specialty and understanding of institutional needs based on changes to curriculum and student population as well as data analysis to make recommendations for program development, focused on the targeted expansion of CLC’s Supplemental Instruction (SI) program. Works in collaboration with Director and Learning Center Coordinators to plan and implement program changes. Keeps abreast of changing research and practice in tutoring and academic support, introducing and evaluating promising practices, through interaction with national professional networks, including attending and participating in conferences and seminars that enhance the Learning Center. Regularly compiles visits and grades data for program certification purposes.
- Interaction with faculty and other campus constituents: Promotes close faculty, tutor, and SI leader collaboration in different disciplinary areas, including partnerships with academic colleges. Promotes CLC through outreach efforts. Assists in the writing/documentation of proposals and content for use in a diverse environment. Communicates effectively with administrators, faculty, and other staff.
Performs other job-related duties and special projects as assigned.
KNOWLEDGE AND ABILITIES:
Knowledge: Working knowledge of the practices, procedures and activities of the Cooperative Learning Center. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.
Skills: Proficient in the use of personal computers including word processing, spreadsheets and database software, and Google mail and calendaring programs.
Ability to: Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvement; obtain factual and interpretative information through interview; reason logically, collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; establish and maintain cooperative working relationships with faculty, CSUMB administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned.
Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. Ability to present clear and concise information orally and in written reports as part of the project evaluation processes. Ability to work independently, manage multiple projects and adhere to deadlines. Ability to contribute to a team effort to accomplish program goals and objectives.
Experience: Possession of this knowledge and ability is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience.
Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job- related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
- Master’s degree in a job-related field
- Two years of professional experience in areas related to college advising and/or retention.
- Experience with University of Missouri Kansas CIty (UMKC) SI accreditation.
- Completed SI supervisor training.
- Previous experience with College Reading and Learning Association (CRLA) & International Tutor Training Program certification.
- Demonstrated understanding of and commitment to CSUMB’s Vision.
SPECIAL CONDITIONS OF EMPLOYMENT:
- A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with CSUMB. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
- The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
- This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
- This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
- Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
- Some evening and weekend hours may be required.
Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time and requires travel between campus offices and off-campus locations.
The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.
CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.
For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing firstname.lastname@example.org. All employees must be eligible for employment in the U.S.
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.
CSUMB is a smoke and tobacco-free campus.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.