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International Education Academic Advisor

Apply now Job no: 539665
Work type: Staff
Location: Monterey Bay
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Classification:   Student Services Professional III
Hours:  Full-time / 40 hours per week  
FLSA:  Exempt

Anticipated Hiring Salary Range:  $5,276 to $5,603* per month
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date:  May 28, 2024
Recruitment Status:  Open Until Filled

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year. 

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. 

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

Under the general supervision of the Dean of the College of Extended Education & International Programs, the Academic Advisor performs complex professional student services work. The Academic Advisor is responsible for performing work that supports the recruitment, admissions, and support services for International Students.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

1.  The Academic Advisor is responsible for the admissions, advising and registration for a diverse international student population, as well as the coordination of sponsor programs. The Advisors is responsible for connecting with international students to provide appropriate academic advising, in all aspects of university life including academic/ personal advising, employment options and success planning to support students in reaching their academic goals, and providing support and advocacy for students who need additional support.

The Advisor independently evaluates course and credit completion, creates individual learning plans, reviews academic coursework, coordinates and monitors course enrollment forms assists students with course selection and course registration, refers students to campus resources and services as needed. The advisor works extensively with various campus partners including, Admissions, Registrar, Financial Aid, Student Affairs, Academic Advising, Health & Wellness Services to ensure support services. The Advisor also serves as a Designated School Official (DSO) and Alternate Responsible Officer (ARO), issuing I20s and DS2019 as needed, and confirming enrollment requirements to maintain immigrations status.

2.  The Advisor serves as the liaison with global CSUMB educational partners for International Programs’ academic programs. In collaboration with academic departments, program directors and the Dean of EEIP, develops programs and ensures appropriate course offerings for international students. Collaborates with academic departments for prerequisites confirmation, and course availability. Maintains updated course syllabi files, and facilitates course specific questions with academic departments and faculty as needed. Communicates and works with international partners in regards to course offerings, prerequisites confirmation and transcripts. Works with the student success team to facilitate back on track, and conducts academic check-ins to monitor progress. Generates enrollment reports, and grade reports as needed.

3.  Assists in promoting special events and activities including program orientation, presentations, workshops, recruitment, showcases, and open houses, in coordination with other EEIP Staff. Coordinates the development of the global alumni network, ensuring that all international student graduates are regularly contacted. Increases public awareness of international programs and activities. Coordinates with the EEIP Marketing team to update all academic International Programs info on the website, and university catalog. Updates informational documents and program materials.

Other Functions:

Performs other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

MINIMUM QUALIFICATIONS:

Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, Education or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. One year of direct experience in event management, event coordination, or event planning. 

Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

Knowledge of SEVIS procedures and processes.  Working knowledge of all visa regulations.  Expertise in providing guidance to international students throughout the visa application process, preparing required documents and academic advising.

Master’s degree in International Education, Adult Education, Higher Education or related field. Excellent customer service, information literacy, and critical thinking skills.  Exceptional ability to communicate verbally and in writing in a professional, persuasive, and tactful manner.  Strong interpersonal skills. General knowledge of the methods and problems of organizational and project management.  A sincere desire to assist students in general and international students in particular. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student / finance information systems; Microsoft Office Professional Suite, and Google's G Suite. 

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
  • This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
  • This position is designated as a Campus Security Authority (CSA).  The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
  • This position will have responsibilities that require the employee to have either U. S. citizenship or permanent residency status in order to serve as a Designated School Official (DSO), per the Department of Homeland Security requirements.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
  • May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations.

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

BENEFITS/PERKS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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