Classification: Business Systems Analyst II
Hours: Full-time / 40 hours per week
FLSA: Exempt
Anticipated Hiring Salary Range: $6,622 - $6,890* mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.
Priority Screening Date: January 6, 2026
Recruitment Status: Open Until Filled
ABOUT CSUMB
California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year.
With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030.
The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.
As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.
PURPOSE:
Under the general direction of the Associate Registrar, the Records and Registration Analyst provides functional support for the Student Information System (Oracle PeopleSoft Campus Solutions) and Registrar related business-related applications. The incumbent performs business systems analysis, testing, documentation, and reporting to ensure data integrity and compliance with university, CSU, and state regulations. This position works closely with Registrar staff, Academic Affairs, Student Affairs, Information Technology, and the CSU Chancellor’s Office to evaluate processes, resolve issues, and recommend improvements.
The Records and Registration Analyst applies established business analysis methods and judgment to moderately complex system and data challenges. The role requires strong collaboration, communication, and problem-solving skills to support Registrar operations and to contribute to projects that enhance student services and institutional effectiveness.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
System Support and Maintenance
Provide functional support for the SIS (Oracle PeopleSoft Campus Solutions) and other Registrar applications (e.g., imaging systems, reporting tools, CRM). Assist with testing, implementation, and upgrades to ensure accurate functionality and compliance. Troubleshoot functional issues, escalate as needed, and provide end-user guidance. Perform processes for start of term, end of term, and to support daily operations.
Business Process Analysis and Guidance
Work with Registrar staff and campus partners to review business processes and identify opportunities for improvement. Recommend changes that improve efficiency, accuracy, and student service. Document workflows and maintain operational procedures.
Data Management and Reporting
Conduct audits of student records and system data to ensure integrity and compliance. Develop and run queries, generate ad hoc and standard reports, and provide analysis to support decision-making. Assist in preparing reports for internal use, state, and CSU reporting requirements.
Collaboration and Training
Serve as a liaison to campus departments, IT staff, and systemwide partners on Registrar-related systems. Provide training and guidance to end users on system functionality, processes, and policies. Communicate system changes, updates, and procedures to stakeholders.
Other Functions:
- Provide high quality customer service support in person, virtually, or via call center as needed.
- Perform other job-related duties and special projects as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge: Working knowledge of business systems analysis principles and practices, as well as skill in diagnosing problems and determining system issues.
Skills: Strong project planning and organizational skills to plan, organize, and manage multiple processes and projects. Strong communication and interpersonal skills to understand needs and priorities as well as to foster strong relationships and effective communication to ensure alignment and project success.
Ability: Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools. Strong analytical skills in order to evaluate user and business needs as well as accurately interpret data to develop sound conclusions and recommendations. Proficiency in using applicable software applications and business systems. Knowledge of university and IT policies, processes, and procedures, as well as data privacy regulations. Ability to provide lead work direction and training to others.
MINIMUM QUALIFICATIONS:
Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
SPECIALIZED SKILLS:
Experience in creating reports using a reporting language or tool such as Hyperion, Crystal Reports, SQR, nVision, etc. Experience in preparing system documentation. Experience in implementing/supporting student information systems (any combination of records and registration, admissions, financial aid, academic advising), imaging systems and other higher education business applications. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.
PREFERRED QUALIFICATIONS:
Highly organized with excellent ability to multi-task in a fast-paced environment, perform under pressure and prioritize effectively to meet deadlines. Must have a professional manner and maintain confidentiality. Experience in projecting possible unforeseen problems and using sound judgement. Strong commitment to customer service, with a proactive and positive attitude toward assisting others.
Demonstrated understanding of and commitment to the CSUMB Vision Statement and the Core Values of applied, active, and project-based learning activities; interdisciplinarity; multicultural and global perspectives; technological sophistication; service learning; ethical reflection and practice; and collaboration. Experience working with a diverse and multicultural population and performing community services.
Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student/finance information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers.
SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
- All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
- The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
- The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
- This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
- This position has been designated as a sensitive position with:
- access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
- control over campus business processes, either through functional roles or system security access
- Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
- May require occasional evenings and/or weekend work.
PHYSICAL ENVIRONMENT:
Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.
The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.
BENEFITS/PERKS:
CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. The University Corporation at Monterey Bay also provides access to affordable housing near main campus. The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines. For more information, visit: https://csumb.edu/corporation/employee-housing
APPLICATION PROCEDURE:
For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.
GENERAL INFORMATION:
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.
CSUMB is a smoke and tobacco-free campus.
EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
