Classification:   Student Services Professional III
Hours:  Full-time / 40 hours per week 
FLSA:  Exempt

Anticipated Hiring Salary Range:  $5,540* mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: January 28, 2025
Recruitment Status:  INTERNAL ONLY RECRUITMENT Open Until Filled 

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year. 

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. 

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

Under the general supervision of tjeVice President for Enrollment Management and Student Affairs and the day-to-day guidance of the Director of the Otter Cross Cultural Center (OC3), this role is pivotal in fostering an inclusive, dynamic resource environment for diverse student populations. This position is dedicated to providing strategic guidance, comprehensive training, and robust support to enable students and their supporters to access information about CSUMB programs, guidelines and policies, the healthy exchange of ideas, the development of self-advocacy skills, and to build a supportive community. This role is instrumental in delivering information and strategic direction to enhance the enrollment, educational success, retention, and graduation rates of diverse students. This role will assist in the daily administration of the three Affinity Centers –Latinx Student Success Center (el Centro), Helen Rucker Center for Black Excellence (HRCBE), Pride Rainbow Raft Student Success Center (Rainbow Raft Center), and future centers. The Program Coordinator will also be responsible for the implementation, evaluation, and assessment of programs, events, resources, and services that center diversity, equity, and inclusion; supervise student staff, and provide guidance and support; provide leadership development for staff and affiliated student organizations; work with the Director to organize the Center’s budgets and develop annual plans assuring they are connected to resources; integrate academic success and identity initiatives; integrate outreach and recruitment efforts; and lead special projects as assigned. This role is also tasked with identifying and researching opportunities that provide background information for resource development for the VP. Lastly, the Program Coordinator will remain current on trends and best practices for retaining, graduating, and supporting students from historically marginalized identities.

The position also involves providing comprehensive advising and advocacy for the HRC. This includes designing, updating, and implementing campus educational programs and services, forging and maintaining partnerships with both on- and off-campus resources, and developing and executing workshops, cultural and educational events that center the Black/African diaspora experience. This position will work with the HRCBE to holistically enrich, support, and advocate for faculty, staff, and students through Black centered research, culturally affirming educational initiatives, and services aimed at improving the collegiate experience and educational outcomes of Black/African diaspora students, faculty and staff members. By investing in the Black/African diaspora community, the HRC enhances the academic, cultural and social development of the entire Otter community/raft.

The Affinity Centers are pivotal in promoting student engagement, academic success, cultural pride, empowerment, and leadership opportunities within an inclusive and supportive environment. The Affinity Centers provide personalized advising, leadership development, student organization support, outreach, and intercultural programming, all within an environment that fosters appreciation, respect, and inclusion of social differences. The Center’s co-curricular programs encourage open dialogue and expression, integral to developing cross-cultural competence and fostering student leadership, development, and success. The Affinity Centers build relationships and collaborate with both internal and external stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Works with the Director and the Affinity Center Leads to establish short and long-term goals and objectives. The Vice President, AVP and Director of OC3 works to assure priorities are set and the VP assigns tasks and make sure goals are being implemented. Develop, implement and evaluate a comprehensive cross-cultural and intersectional programming model for the HRC designed to engage both small niche groups and large sections of the student body to assure academic, social, career and academic success strategies assisting students toward graduation. This includes, but is not limited to assisting in the development, planning, and implementation of Affinity Center’s signature events like: All Black Gala, Black History Month, Hispanic Serving Institution Week, Werk Witch Drag Show, LGBTQ+ Community Training (formerly Safe Zone), and other signature programs. Assist in program evaluation, assessment, and grant writing. Including annual programming and service reports, outcomes assessments, and evaluation of tools and data. Creates and conducts assessments of student services and programs with the goals of assisting Black/African diaspora student success, enriching their campus experience and enhancing their academic success. Develop programs, prepare contracts, communicate with speakers and performers, schedule venues and audio/visual equipment, prepare graphics requests, and develop publicity strategies for events. Provide overall leadership in the daily administration of the HRCBE. Attend daytime, evening, and weekend events to ensure successful implementation of programs. Provide informal advising and direct assistance to culturally focused student organizations affiliated with the HRC.
• Collaborate with faculty, staff, community members, and students across campus to develop programs, events, and services that bridge in-class and out-of-class learning experiences. Develop working relationships with social justice, cultural, and gender/sexuality-focused community organizations. Serve as a point of contact for resources and relationships with the Affinity Centers and other campus offices. Maintain and continue to develop professional campus relationships to improve outcomes related to the inclusion, retention, and graduation of students from diverse backgrounds. Participate in the cultural center, OSU, and University meetings as needed. Provide management and guidance for social media, marketing, and promotions for all Affinity Centers.
• Provide outreach, general advising/advocacy, mentoring and support to the Affinity Centers.   Develop and implement culturally relevant initiatives to support retention and academic success of HRC students. Facilitate diversity, equity, and anti-oppression professional development for the centers and University departments, offices, and student organizations as needed. Assist in the development and implementation of recruitment, outreach, awareness, and strategic plans to advance the mission of CSUMB.
• Works with the Director to manage the budget and plan proactively for infrastructure capacity and technology changes. In consultation with the Director, develops, manages, and monitors the complex annual operating budget of the HRCBE. In consultation with the Director, leads staff in the formulation of the department’s mission, vision, strategic plan, goals, objectives, and learning outcomes ensuring conceptual compatibility with the broader missions and strategic plans of the Division and the University. Apply applicable CSU, CSUMB, OSU, and Student Life operating policies and procedures throughout the planning and execution of programs. Present at campus meetings as needed creating meeting minutes to ensure accountability for both the position as well as institutional change.  Develop surveys and other instruments to measure student outcomes and other aspects of program effectiveness.

Other Functions:

1. Attends seminars and conferences to maintain program and professional development.
2. Promotes and maintains an atmosphere of excellent internal and external customer service to cultivate welcoming spaces.
3. Perform other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

MINIMUM QUALIFICATIONS:

PREFERRED QUALIFICATIONS:

Technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Knowledge of behavioral, emotional, social, academic trajectory of at-risk and diverse students and familiarity with the Project Rebound program and the CSUMB campus is preferred. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.

Previous experience working with and supporting Black/African Diaspora, LGBTQ+, Latiné, and other communities of color or diverse student groups. Cultural competency and awareness of the concerns, pressures, and inequities of women, people of color, undocumented communities, queer and gender-fluid communities, and other marginalized student groups. Knowledge of diversity, equity and inclusion including an understanding of the historical and social context of diversity, equity and inclusion, and of the intersections of identities including but not limited to: race, ethnicity, gender identity and expression, sexual orientation, religious, ability, and class background. Experience in cultures other than their own. Successful practices in retaining and graduating students from historically marginalized identities. Current trends in higher education. Delivering training to students and professionals. Knowledge of practices and procedures related to student activities and programming. Knowledge of and commitment to the principles of student development, higher education, identity development, social justice, intersectionality, inclusion, and equity.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097​ as a condition of employment.
• The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment. 
• This position has been designated as a sensitive position with
  • responsibility for the care, safety and security of people (including children and minors), animals and CSU property
  • access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards)
• This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
• This position is designated as a Campus Security Authority (CSA).  The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
• May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

BENEFITS/PERKS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.