Type of Appointment: Full-Time, Probationary 

Job Classification: Institutional Research Analyst III

Anticipated Hiring Range: $5,797 to $6,792 per month 

Work Schedule: Monday - Friday, 8:00am - 5:00pm, unless otherwise notified. 

Recruitment Close Date: October 31, 2025

THE DEPARTMENT:

Under direction of the Assistant Vice President, IRPA serves the university by providing leadership and support for institutional research, strategic planning, business ·intelligence, data visualization and predictive analytics. The office provides action-oriented data that helps decision-makers throughout the university foster student success and institutional effectiveness.

DUTIES AND RESPONSIBILITIES:

Institutional Reporting & Support

• Develop and maintain a comprehensive repertoire of queries, jobs, syntax, and project notes in a secure manner to ensure that cyclical research requests can be completed in a consistent and highly efficient manner. Provide training to other IR analysts to ensure continuity of service in the event of absences or turnover.
• Monitor the accuracy of information released by IR that shapes public understanding of Cal Poly Pomona. Apply knowledge and expertise to improve data quality and integrity. Exhibit a strong understanding of ethical, compliance, privacy and security issues; apply relevant policies and procedures related to access, security, and delivery of data and research. 
• Establish and maintain strong professional working relationships with campus academic and administrative offices, departments and programs, to ensure the quality and accuracy of data provided by those offices.
• Support campus academic and administrative offices by fulfilling ad-hoc and cyclical requests for data.
• Support, when needed, cyclical institutional research reporting, including official enrollment census, CSU Chancellor's Office reports, and external requests for official university data (such as the Common Data Set and the US News and World Report survey).
• Support the university's cyclical participation in national surveys of students by identifying intended survey participants, distributing surveys, synthesizing delivered reports, and preparing custom analyses and reports as necessary.
• Support requests for data associated with state and federal grant applications, annual reports, and assessment.

Research, Analysis, and Reporting

• Conduct broad-scale and highly complex institutional research projects and studies related, but not limited to, enrollment, student success, and equitable practices; design research methodologies for a variety of institutional research projects; exercise project responsibility from conceptual design and problem definition/hypothesis development through to data collection, analysis, interpretation and findings.
• Obtain and integrate external data resources as needed. Working with data architects, guide and direct the inclusion of external data into our data warehouse. Analyst will assess the validity of the data and explore data relationships to ensure analyses are representative of the data.
• Utilize advanced research methodologies and higher order statistical analysis techniques to perform analyses using sound, up-to-date research practices.
• Develop and conduct surveys of students, employees, and other constituents to gather quantitative and qualitative information on topics such as satisfaction with services, impact of programs, etc. Analyze quantitative and qualitative results and present them in a clear and concise manner to campus leaders.
• Learn and apply creative ways to communicate data and research in a variety of formats (i.e., written, verbal, visual) to engage various audiences utilizing tools such as Tableau, PowerPoint, and Excel.

Other

• Institutional Research Support - Provide data and analytic support for the university in compliance with accreditation studies at the university level.
• Participate in state and national organizations for professional development.
• When the IR Director is not available, attend campus meetings as an alternate.

QUALIFICATIONS:

• Bachelor's Degree - Equivalent to graduation from a four-year college or university.
• DL NUMBER - Driver License, Valid and in State Valid CA Driver's license with insurance.
• Four years of progressively responsible administrative, technical, or professional analytical experience which demonstrates ability to conduct substantive surveys and studies of problems and issues in assigned areas. OR The rank of Associate Professor or higher in a four-year college or university and demonstrated experience in research or special study work may be substituted for the four years of experience.
• General knowledge of administrative survey principles and techniques and skill in their application; general knowledge of principles of organization and management; thorough knowledge of the subject area of the assignment; working knowledge of statistical methods. Ability to relate the overall objectives and policies of the Trustees, the Office of the Chancellor and the administration and faculties of the campus to analytical and research studies; ability to see the interrelationships within and among the various educational, administrative and fiscal programs on the campuses; sensitivity to the special needs of various campuses because of different size, location, characteristics and circumstances; ability to approach problems objectively; ability to present findings and recommendations clearly and diplomatically and to reconcile, to the extent possible, various divergent points of view; ability to utilize complex statistical and other types of research methods; ability to draw conclusions and develop recommendations, to prepare written reports, and to develop and level contacts including the leading of meetings and negotiations.

PREFERRED QUALIFICATIONS:

• Graduate level coursework in advanced statistics and research methodology.
• At least two years conducting institutional research in a higher education setting.
• At least two years of experience querying and analyzing student data from large complex information systems (such as PeopleSoft).
• Experience with reporting institutional performance relative to accountability measures set at the system, state or federal level.
• Experience in assuring integrity in analysis and reporting, including the ability to analyze complex datasets and troubleshoot data integrity issues.
• Knowledge of current software tools to query, analyze and report data, and the ability to learn and master new tools.
• Experience using one or more of our current IR and planning tools (Veera Construct, Tableau, Qualtrics, Nuventive Improve).

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy.

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy.

CSU Classification Salary Range

This position is part of the California State University Employees Union (CSUEU) bargaining unit 9. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $5,797 and maximum $8,445 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website.

University Driving Requirement

Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy.

Conflict of Interest

This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy.

Security & Fire Safety

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at the Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report.

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.