Classification: Student Services Professional II
Hours: Part-time 25 hours per week
FLSA: Exempt
Anticipated Hiring Salary Range: $3,047* mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.
Priority Screening Date: June 22, 2025
Recruitment Status: Open Until Filled
ABOUT CSUMB
California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year.
With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030.
The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.
As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.
PURPOSE:
Under the general supervision of the Director of Tutoring Services, the Languages and Peer Coaching Coordinator provides CSUMB students with tutorial services and conversation groups for the language courses taught at CSUMB (Spanish, Japanese, and American Sign Language) and one to one sessions and workshops in peer coaching across disciplines, and assists in interdisciplinary tutorial program development and expansion.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
- Tutor hiring, training, and evaluation. In collaboration with the Director, Learning Center Coordinators, faculty and other staff, recruits qualified tutors and peer coaches, and hires, trains and evaluates tutors to support identified language courses across the disciplines, in compliance with the unit 11 CBA. Collaborates with CLC staff in coordinating, developing and facilitating tutor training. Conducts biweekly tutor and peer coach training. Plans and coordinates calendar of services. Establishes schedules for tutors and peer coaches, monitoring expenses to stay within budget allocations; makes budget requests as needed. Ensures that levels of staffing are consistent with student demand, monitors usage to adjust schedules as needed, ensuring optimal use of available tutor hours.
- Program planning and development: Applies expertise in specialty and understanding of institutional needs based on changes to curriculum and student population as well as data analysis to make recommendations for program development, focused on increasing collaboration with the World Languages Department and units on campus benefitting from peer coaching. Works in collaboration with Director and Learning Center Coordinators to plan and implement program changes. Keeps abreast of changing research and practice in tutoring and peer coaching and introduces and evaluates promising practices, through interaction with national professional networks, including attending and participating in conferences and seminars that enhance the Learning Center. Develops, plans, and staffs peer coaching workshops, language conversation groups, and other relevant programming across campus.
- Interaction with faculty and other campus constituents: Promotes close faculty-tutor/peer coach collaboration. Promotes CLC through outreach efforts. Assists in the writing/documentation of proposals and content for use in a diverse environment.
Communicates effectively with administrators.
- Tutor Guidance and Administration: facilitates tutors in best practices to support individual and small group tutoring sessions in the language acquisition process: reading, writing, speaking, and listening. Assists coaches in developing strategies that help fellow students remain motivated and productive. Provides opportunities for peer tutors and coaches to develop content and materials, marketing to appropriate students.
Other Functions:
Performs other job-related duties and special projects as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge: Working knowledge of the practices, procedures and activities of a college tutoring center, peer-to-peer mentoring models, and second language acquisition. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.
Skills: Proficient in the use of personal computers including word processing, spreadsheets and database software, and Google mail, slides, and calendaring programs.
Ability to: Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvement; obtain factual and interpretative information through interview; reason logically, collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; establish and maintain cooperative working relationships with faculty, CSUMB administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned.
Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. Ability to present clear and concise information orally and in written reports as part of the project evaluation processes. Ability to work independently, manage multiple projects and adhere to deadlines. Ability to contribute to a team effort to accomplish program goals and objectives.
MINIMUM QUALIFICATIONS:
Experience: Possession of this knowledge and ability is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience.
Education: Equivalent to graduation from a four-year college or university in a job- related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
PREFERRED QUALIFICATIONS:
Master’s degree in a job-related field. Advanced skill speaking, writing, and/or teaching Spanish, Japanese, or American Sign Language. Two years of professional experience in areas related to college tutoring, advising and/or retention. Highly desirable: Demonstrated understanding of and commitment to CSUMB’s Vision.
SPECIAL CONDITIONS OF EMPLOYMENT:
- All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
- The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
- The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
- This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
- Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
PHYSICAL ENVIRONMENT:
Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time and requires travel between campus offices and off-campus locations. Some evening and weekend hours may be required
The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.
BENEFITS/PERKS:
CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. The University Corporation at Monterey Bay also provides access to affordable housing near main campus. The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines. For more information, visit: https://csumb.edu/corporation/employee-housing
APPLICATION PROCEDURE:
For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.
GENERAL INFORMATION:
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.
CSUMB is a smoke and tobacco-free campus.
EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
