CSUMB Careers

Classification:   Administrative Support Coordinator II - 10/12
Hours:  Full-time / 40 hours per week 
FLSA:  Non-exempt 

Anticipated Hiring Salary Range:  $3,557 - $4,150* per month over 12 months for 10 months of work
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: July 17, 2025
Recruitment Status:  Open Until Filled - CSUMB Internal Only Recruitment

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year. 

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. 

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

Under the direct supervision of the Director of the Student Disability and Accessibility Center (SDAC), the Testing and DHOH Coordinator is responsible for independently overseeing the testing accommodations and ASL interpreters for disabled students. This team member works with a high degree of self-direction while responding to student requests for services, problem-solving any challenges with accessible media/ASL accommodation implementation, and supporting communications at multiple levels. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Test Center Coordination

• Coordinates and schedules testing of students with disabilities, and provides alternate options in a timely manner, in collaboration with SDAC advisors as needed.
• Works collaboratively with the SDAC Accommodations Coordinator for alternative formats and media for testing for students with disabilities.
• Prepare materials and/or arrange for materials to be returned to the academic department(s).
• Coordinate with SDAC Advisors and/or academic departments to confirm test dates, and consult with Property Management to confirm and secure test facilities when needed.
• Evaluate, establish, develop, implement, and maintain processes and procedures.
• Collects, analyzes, and reports statistics on testing volume, types, patterns, participants, program data, and other relevant details.
• Participates in the strategic planning process for the Test Center, including assessment of and recommendations for test center program effectiveness, as well as development of communication materials and funding proposals for the Test Center. Makes recommendations in alignment with federal, state, local, CSU, and CSUMB policies to advance the unit's long-term strategy to provide support services that ensure equal access for students with disabilities.
• Coordinates with Operations Analyst and SDAC Director on issues related to operational needs and expenses for the Test Center.
• Consults supervisor as appropriate on matters outside routine operations, providing recommended changes to resolve complex problems or approaches.

Accommodations Coordination: 

• Provides work direction to student assistants/proctors for testing and DHOH. Includes recruitment, hiring, scheduling, workflow, and timesheet review and reconciliation. Works collaboratively with the Accommodations Coordinator to provide overall SDAC student assistant support coverage.   
• Coordinates the workflow of campus hourly ASL interpreters, including the recruitment, onboarding, training, workflow, scheduling, and timesheet review and reconciliation.
• Provides coordination and maintains protocols, liaisons, and process improvements to effectively provide services with on and off-campus service partners related to DHOH services, including consultants and vendors (eg, Center for Academic Technologies; ASL services, real-time captioning). 
• Clarifies and follows up with requests to respond effectively to the needs of students, faculty, and staff for testing/DHOH services.
• Refers to and consults with SDAC Advisors and the Director where there are no defined policies and processes, and makes related recommendations.
• Develops, oversees, and evaluates legally mandated services and upholds professional standards, policies, system-wide mandates, executive orders, and procedures to serve CSUMB students, including applying the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, the related California statutes, and the CSU Policy for the Provision of Accommodations and Support Services to Students with Disabilities. 

Specialized Equipment Operations:

• Leads Deaf Services video transcription and video captioning, including post-production and live captioning services.
• Knowledgeable about the operation of specialized accessible technology equipment.

Other Functions:

1. Perform other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Thorough knowledge of: applicable university infrastructure, policies, and procedures; English grammar, spelling, and punctuation; office systems and budget policies and procedures.

Ability to: use a broad range of technology, systems and packages; independently handle multiple work unit priorities and projects; apply independently a wide variety of policies and procedures where specific guidelines may not exist; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; draft and compose correspondence and standard reports; handle effectively a broad range of intrapersonal contacts, including those at a higher level and those sensitive in nature.

MINIMUM QUALIFICATIONS:

Knowledge and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents, combined with several years of office related work experience.

SPECIALIZED SKILLS:

Proficient in the use of technology, systems, and packages, including word processing, email, and spreadsheet, mail merges, database programs, and electronic scheduling software. Ability to recognize confidential matters and maintain confidentiality; establish and maintain cooperative working relationships within a multicultural and diverse community using respect and effective interpersonal skills; take proactive and positive measures to ensure optimal support of the office. Ability to learn, interpret, and apply a wide variety of Federal, State, and University regulations, policies, and procedures. Ability to establish and maintain cooperative working relationships within a diverse academic environment. Exceptional ability to communicate verbally and in writing in a professional, persuasive, and tactful manner. A strong customer service attitude and commitment are essential.  Demonstrated ability to address the essential functions associated with this position, including the knowledge and abilities identified above.

PREFERRED QUALIFICATIONS:

College degree.  Thorough working knowledge of CSUMB.  Specialized training in administrative/clerical support, assistive technologies, and accessible medical.  Includes proficiency with database management, student information systems, presentation, and graphic design/creative-based software. Experience working with diverse populations in an academic setting.  Technical fluency with Microsoft Office Professional Suite; Oracle-PeopleSoft, CSU Common Management System or equivalent student information system; Google mail and calendaring programs. Experience in hiring and supervising student staff.  General knowledge of: the California Education Code, the State and Federal regulations regarding disability issues and policies, Section 504 and 508 of the Rehabilitation Act, the Americans with Disabilities Act Amendments Act, and FERPA.

Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent <student/finance> information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. 

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097​ as a condition of employment.
• The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment. 
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
• This position is designated as a Campus Security Authority (CSA).  The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
• May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations.

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

BENEFITS/PERKS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. The University Corporation at Monterey Bay also provides access to affordable housing near main campus. The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines. For more information, visit: https://csumb.edu/corporation/employee-housing

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.