Classification: Student Services Professional II
Hours: Full-time / 40 hours per week
Anticipated Hiring Salary Range: $4,610 - $4,900 per month
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.
Priority Screening Date: Extended to April 30, 2023
Recruitment Status: Open Until Filled
Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives with a focus on student success and engagement through experiential learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. With a vibrant, diverse student body of over 7,400 students. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI).
The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.
Under the general supervision of the Director of the Student Disability and Accessibility Center (SDAC) and day-to-day consultation with the SDAC Advising team, the SDAC Advisor is responsible for planning, development, delivery and evaluation of integrated disability support services and accommodations for eligible students. Performs moderately complex and sensitive work with and on behalf of students with learning, physical, psychiatric/psychological, intellectual disabilities, and/or brain injuries, including people in crisis and those seeking assessment. Performs as a member of the Health and Wellness Services team and as part of the Division of Student Affairs.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
- Disability Resources Advising:
Provides intake and a detailed, interactive process with students which may include interpreting complex diagnostic assessment results, neurological reports and CSUMB policy to help SDAC determine eligibility for services and verification of specific disabilities based on functional limitations. Provides in-depth advising about student success and disability management. Refers on and off campus for further or supplemental assessment. Develops, implements, monitors, intervenes and modifies individualized student action plans. Serves as SDAC liaison and advocate forstudents regarding academic affairs, Financial Aid, Housing, etc. Addresses complaints and facilitates solutions. Evaluates progress of each student through various methods. Engages in frequent to constant interaction with students, parents, faculty and staff to perform student advising and related support functions.
Upholds professional standards, policies, CSU mandates, executive orders, and procedures to serve all CSUMB students.
Maintains files on each student in a highly confidential manner; frequently uses SDAC’s student file system, databases and web-based information. Compiles and analyzes data to prepare reports and other outputs on all aspects of the support services area, including division and system-wide reporting.
- Compliance, Collaboration, Outreach and Presentations:
Uses professional knowledge and best practices as a liaison to the faculty and programs, for and with students who are registered with SDAC, to ensure effective consideration and delivery of accommodations. Coordinates physical access with Facilities Management, housing and academic departments. Develops, coordinates, and implements collaborative, co-curricular activities for students with disabilities designed to enhance and support wellness and academic success. Supports campus-wide events.
Performs other job-related duties and special projects as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Working knowledge of procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.
Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretive information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job‑related field may be substituted for one year of professional experience.
Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.
One year working with students with disabilities in higher education is preferred.
Demonstrated familiarity with solving problems related to requirements of the ADAAA, Rehabilitation Act and other disability-related policies as applied to higher education. Advanced skill providing cross-cultural disability management advising; understanding of compensatory learning strategies/techniques, and learning skills instruction. Advanced knowledge of adult learning disability assessment reports. Demonstrated ability to: independently obtain, compile, analyze, interpret and evaluate information and medical data; effectively convey ideas, concepts and recommendations in clear, concise reports and presentation formats; lead and serve on teams; adapt and be flexible to change in the work environment; provide outstanding customer service.
Knowledge of assistive technology used by students in higher education. Prior academic advising or student services experience in a public four-year university. Second language fluency (speaking/writing). Working knowledge of FERPA and other federal regulations related to the release of educational records to third parties, general university policies and procedures, and academic program requirements. Thorough knowledge of office systems and ability to use a broad range of technology, systems, and packages. Technical fluency with: Microsoft Office, Google Suite, Accommodations Request System, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system. A master's degree in Social Sciences, Social Work, Student Development, Rehabilitation Counseling, or a directly related field.
SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
- All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
- The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
- This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
- This position has been designated as a sensitive position with responsibility for the care, safety and security of people (including children and minors), animals and CSU property; responsibility or access/possession of building master or sub-master keys for building access; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards
- This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
- This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 16, of the Donahue Higher Education Act, Section 67380.
- May require occasional evenings and/or weekend work.
Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time with the possibility of a hybrid remote schedule. Requires travel between campus offices or buildings on even and uneven surfaces, and between off-campus locations. Some evening and weekend work may be required for presentations, outreach and other events.
The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.
Per the CSU COVID-19 Vaccination Interim Policy, all students and employees are required to submit their vaccination status to the Otter Vaccination Registry and are encouraged to be vaccinated.
CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit CSU System Benefits. Additionally, as a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.
For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or email@example.com. All employees must be eligible for employment in the U.S.
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.
CSUMB is a smoke and tobacco-free campus.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.